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Faq's

This Frequently Asked Questions section is dedicated to providing you with useful information about Taxis in Accrington.

How can I cancel or amend booking?

Anyone looking to cancel or amend a booking with Max Cabs should contact the company as soon as possible. If the journey is cancelled or amended there will be no cost for the cancellation or amendment to the booking.

How do I pay for my taxi?

At Max Cabs, we aim to offer flexible payment options. You can pay by card at the point of booking online. It is also possible to pay by cash at the conclusion of the journey.

Do you offer business account services?

Yes. Max Cabs aims to support the local business account community and if you would like to learn more about the business account services offered by Max Cabs, please get in touch. Our business account services offer priority booking and credit facilities, amongst a range of additional benefits and features, so please contact us if you want to ensure your business enjoys the best transport options.

What is the cost of my trip?

Max Cabs prices your journey based on the trip as opposed to the number of travellers or the time of night or day you travel. This means we can offer you a quote for your trip and this is the price that you pay. We offer a range of set fees for certain airport transfers, which can be found on site, and if you are looking to price any individual journey, please contact us by phone or online.

Do your taxis accommodate wheelchairs?

With an extensive fleet of vehicles, including many larger and specialist vehicles, Max Cabs is able to accommodate wheelchairs. If you require wheelchair access, please inform us of this at the point of booking and we will ensure that you receive an appropriate vehicle for your journey.

Do you deliver packages?

Max Cabs is able to deliver packages and we can provide courier services, on a one-off basis or on a regular basis, as per your needs. Please contact us online or over the phone to discuss your needs in greater details. [Note] Max Cabs does not do hot food deliveries.

I live outside your local area, will you take me home?

Yes. At Max Cabs, we aim to provide the best standard of service and if you live outside our local area, we will be happy to assist you with your journey.

What happens if I cannot get through by phone?

Our phone line is operational 24 hours a day, However we also offer online bookings, so please feel free to utilise our 2 step booking online booking form to get in touch with us and book your next journey with Max Cabs.